what is parent app?

SIMS Parent app is a downloadable app that can be used anywhere. You can access the system from a smartphone, tablet or PC – anytime, anywhere.

WHY?

It is a fast, effective way for us as a school to communicate with parents on a daily basis.  It allows us to communicate secure information regularly and effectively about your son. Many, many schools are using this technology. 
As a school we are using this to communicate with you on a daily basis about your son’s attendance, achievements and behaviour incidents.  Parent App lets you have an insight into your son’s school life on a daily basis – there is NO obligation for you to follow up incidents with a phone call.  The incidents sent home from this App are resolved by the teacher in question according to Department and school policy – if they teacher wants to contact you via a phone call they will – the App lets you see a brief overview of what is happening on a daily basis.

Parent App Screenshots

Parent App Screenshots

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Parent App…

This gives parents & carers information on:
- the school calendar & key dates
- whole school messages
- your son’s timetable
- attendance details
- you son’s achievements
- incidences of inappropriate behaviour

Frequently Asked Questions

I have forgotten my password, what can I do? 
As the details you will use to log in to SIMS Parent are your own personal email address, you will need to access your email provider’s website and click on the forgotten password link. We are unable to assist you with your forgotten login details. 


What if I have changed my email address or other contact details? 
If any of your contact details have changed, please use the data collection sheet on SIMS Parent to update these.


What if we require more than one account? 
We anticipate that most families will use a single login, but in circumstances where more than one parent/carer has the right to access data, 2 separate email addresses must be provided – one for each parent/carer.


What if I have more than one child at the school? Will I need an account for each child? 
If you have more than one child at the school, you will only require one login which will allow you to access each of your children’s records. If you have a child join the school after you have received your login details, your child will appear on your existing SIMS Parent account. 


What happens when my child leaves the school? 
When your child leaves the school, whether this is in Year 12 or at another point in their secondary education, they will no longer appear on your SIMS Parent account.


Does it matter if I use the website or the app?
Which method you use to access SIMS Parent is entirely up to you. Both the website and the app contain the information. The only difference is the layout may differ slightly. The advantage of using the app is that you will receive notifications. 


Who do I contact if I am having problems with my account? 
Please click on “Request New Code’ below and detail the problem. Please allow 48hours for your problem to be fixed.